Quote:
Originally Posted by Shaun
How are you getting into debt by paying monthly?
You're owing more by only paying quarterly. Direct debit is generally a cheaper tariff too.
You still get a quarterly statement, you only need to check it and send in a meter reading if it's not right. No different to paying quarterly, you can still get under charged the same.
If they assume they've paid it without checking it that's their own fault.
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Not true. Myself and my Mrs were paying £50 a month to Scottish Power as a monthly payment. We got a bill 2 years later stating we owed £2,000.
We've had managers look into this and now the regulator has got involved. They now state we owe them £3,000. Utter twoddle (want to say something else that sounds like bullocks
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Next door neighbour, same set up as us all the same heaters etc, she only pays £43 per month by DD and she owes naff all (apologies if naff is deemed as bad language, wasn't intentional). There is something wrong here and hence why I asked Energywatch to step in. Currently we had to agree to a pre payment meter going in and the debt still keeps rising and by considerable amounts.
So paying a certain agreed fee per month can land you right in the poop. it's not just ourselves it's happened to either.
Waiting for Energywatch to deal with this and depending on the outcome, I will be taking further action (legal) against Scottish Power.