Cable Forum - View Single Post - Virgin Mobile min/texts 300/300 no rollover from 28 april 08

Yozzer · 31-03-2008, 22:17

I complained the same day and got a reply back a few days later. It was pretty standard just repeating the text.
To me, this contradicts what was said to me when I bought into the service.
I had vodaphone alter my contract when I was with them, and when I persisted, I was given a reduction in charges, so when I changed to 300 + 300, I specifically asked if the contract was alerable, and they assured me it was not, so to me this is not just badly done, but should not have happened.
All should complain!

31-03-2008, 22:17	#94
Yozzer Inactive Join Date: Mar 2007 Posts: 12	Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08 I complained the same day and got a reply back a few days later. It was pretty standard just repeating the text. To me, this contradicts what was said to me when I bought into the service. I had vodaphone alter my contract when I was with them, and when I persisted, I was given a reduction in charges, so when I changed to 300 + 300, I specifically asked if the contract was alerable, and they assured me it was not, so to me this is not just badly done, but should not have happened. All should complain!