Quote:
Originally Posted by djmagnifique
I have just changed from o2 to virgin. On o2 I used to get 300 text and 300 dialup wap minutes a month for £10. any unused texts/minutes did not roll over to the next month.
losing the roll over of unused minutes/text on virgin is not a big deal. If you have minutes/texts rolling over from the previous month your not using your monthly allowance and seeing as they would only roll over for 1 month it depends on in which order the free stuf is used (roll over or monthly allowance first).
Yes you are paying for the minutes but if they are not used up in the 2 months you have to use them in you would have lost them anyway.
I don't see a problem with this change to the t&c's and i'm still happy with the offer they have although I do agree that sending people a text to advise of this change is not a good way to communicate with customers.
Mind you I haven't recived the text yet.
|
Virgin media used the roll over as part of the marketing ploy to sell a product, now they seem to have enough roped in they feel confident enough to withdraw part of the offer, and by of all means text message.
Your very logic is exactly the way the wigs at VM would have looked at it.
" Hell, do you realise a lot of customers do not use their rollover?"
" Yes, but its part of the 4 for fourty "
" Yes I know, but they do not use them "
" How are we going to inform them? "
" By Text, ofcourse "
---------- Post added at 23:32 ---------- Previous post was at 23:25 ----------
Quote:
Originally Posted by BenMcr
Oh yes, thats is completely the same isn't it now. Cancer is EXACTLY the same as rollover mins.
|
Ofcourse Ben, but as vm look at it, the hospital could say " well at some point the person has to read messages that are sent "