Cable Forum - View Single Post - Virgin Mobile min/texts 300/300 no rollover from 28 april 08

djmagnifique · 31-03-2008, 00:12

I have just changed from o2 to virgin. On o2 I used to get 300 text and 300 dialup wap minutes a month for Ã‚Â£10. any unused texts/minutes did not roll over to the next month.

losing the roll over of unused minutes/text on virgin is not a big deal. If you have minutes/texts rolling over from the previous month your not using your monthly allowance and seeing as they would only roll over for 1 month it depends on in which order the free stuf is used (roll over or monthly allowance first).

Yes you are paying for the minutes but if they are not used up in the 2 months you have to use them in you would have lost them anyway.

I don't see a problem with this change to the t&c's and i'm still happy with the offer they have although I do agree that sending people a text to advise of this change is not a good way to communicate with customers.

Mind you I haven't recived the text yet.

31-03-2008, 00:12	#81
djmagnifique cf.geek Join Date: Jan 2006 Location: Thornaby Age: 50 Services: XL tv with 2x V6 boxes, M phone, 350Mb broadband Posts: 821	Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08 I have just changed from o2 to virgin. On o2 I used to get 300 text and 300 dialup wap minutes a month for Ã‚Â£10. any unused texts/minutes did not roll over to the next month. losing the roll over of unused minutes/text on virgin is not a big deal. If you have minutes/texts rolling over from the previous month your not using your monthly allowance and seeing as they would only roll over for 1 month it depends on in which order the free stuf is used (roll over or monthly allowance first). Yes you are paying for the minutes but if they are not used up in the 2 months you have to use them in you would have lost them anyway. I don't see a problem with this change to the t&c's and i'm still happy with the offer they have although I do agree that sending people a text to advise of this change is not a good way to communicate with customers. Mind you I haven't recived the text yet.