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Old 30-03-2008, 22:35   #78
Mick
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Re: Virgin Mobile min/texts 300/300 no rollover from 28 april 08

Quote:
Originally Posted by AndyCambs View Post

I'm not terribly sure what some people's problem is with this change?
If you didn't use the 300 minutes/text each month, then there's no difference. You'll still end up with 300 minutes and 300 text messages to use.

If you did use more than the 300 - then again, no difference. You'll pay for what you use over.
The problem is that it is a loss no matter which way you look at it.

Someone who used just 100 minutes or texts, of the 200 minutes/txts they have left - they will get their 300 min/txts in the next month meaning they have 500 in the next month.

But with the removal of the rollover - 200 minutes of unused minutes/txts gets lost, these minutes and texts have been paid for - they are not free minutes being awarded or anything, this is what I have a major problem about.

It's not a trivial matter like you are making it out to be. I am very annoyed about this change.

Quote:
Originally Posted by AndyCambs View Post
Or the alternative view that cable customers have benefitted from an extra special deal for the past 12-15months and it's now brought into line with others.
No. Virgin Media have benefitted from people taking all four services. The reason behind the name change from ntl to Virgin Media, although people have just accepted that it was just a name change, nothing else.

Now that Virgin Mobile have stuck the two fingers up at us VM cable users by removing the roll over minutes, renders their motto of "4 for £40" into a really crap deal.
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