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Re: Net gear security set up
Not sure bout modem - I access wifi through router then modem. When I access my router via wired set-up I can change wireless settings to something new (and hopefully one he can remember). If he can't remember password & user for router/modem he'd have to factory reset it - default password/user usually on router so hopefully on modem too...
Netgear site has reasonable support so look there too
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