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BenMcr · 30-03-2008, 10:58

They can't stop a restriction going on if you go over your credit limit.

The only time they look at extending a restiction is if it is time based (i.e. cos the payment is late) and then only for a maximum of 7 days and only under very strict criteria and only if you are then clearing the bill in full.

If you are put on a payment plan, it reduces the payments to around Ã‚Â£10 per month to give you a chance to catch up, but will restrict the services immediately. Again this is only done in certain circumstances.

Any restriction will leave you with an incoming phoneline only (though can use it to phone 999 and Virgin on 150 only)

30-03-2008, 10:58	#2
BenMcr Inactive Join Date: Nov 2006 Location: Manchester Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1 Posts: 17,929	Re: Problems with paying bill. They can't stop a restriction going on if you go over your credit limit. The only time they look at extending a restiction is if it is time based (i.e. cos the payment is late) and then only for a maximum of 7 days and only under very strict criteria and only if you are then clearing the bill in full. If you are put on a payment plan, it reduces the payments to around Ã‚Â£10 per month to give you a chance to catch up, but will restrict the services immediately. Again this is only done in certain circumstances. Any restriction will leave you with an incoming phoneline only (though can use it to phone 999 and Virgin on 150 only)