28-03-2008, 15:20
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#9
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Inactive
Join Date: Nov 2006
Location: Manchester
Services: 360 x2, Maxit TV, Sky Sports and Sky Cinema. Gig1
Posts: 17,929
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Re: Who needs a contract?
From the DSR
Quote:
If a consumer cancels an order, written notice must be given to you by: services – seven working days from the day after that on which the consumer agrees to go ahead with the contract.
If you fail to provide consumers with written confirmation of all the required information, then the cancellation periods can be extended up to a maximum of three months and seven working days. If the missing information is provided during this time, then the cancellation period ends seven working days beginning with the day after the full written confirmation is received by the consumer
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