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Have you tried taking the phone outside and seeing if it does actually work?
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Yes.
No coverage so I cant phone in and wife cant phone out
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Are these new phones or are they old ones with new sim's in.
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Old phone with new sims but Virgin guy said that shouldn't be a problem!!
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Not on manual network select and set to the wrong network or anything silly are they? (probably not but doesnt hurt to check)
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No, they are on automatic network select.
Cheers