Cable Forum - View Single Post - Known fault in Ipswich area

TheBeard · 27-03-2008, 16:01

Just had the engineer pop back round after doing another job just up the road and that customer had the same problem as we are having. The engineer has told his area manager who admitted there is a major problem with the network in the IP1 area and it SHOULD be sorted within 48 hours. so we'll have to wait and see what happens!

if only virgin's telephone support network were as helpful as their engineers!

27-03-2008, 16:01	#33
TheBeard Inactive Join Date: Mar 2008 Posts: 2	Re: Known fault in Ipswich area - can anyone help? Just had the engineer pop back round after doing another job just up the road and that customer had the same problem as we are having. The engineer has told his area manager who admitted there is a major problem with the network in the IP1 area and it SHOULD be sorted within 48 hours. so we'll have to wait and see what happens! if only virgin's telephone support network were as helpful as their engineers!