Quote:
Originally Posted by LadyMinion
I will try again tomorrow. Failing that, I really am thinking of throwing in the towel and paying BT to fit me a line so I can switch ISPs.
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At the very least if nothing seems to improve or get done in the next week I will firstly switch to 4M as I refuse to pay a premium for a service thats not up to it (20M) until such a time that I am confident that its worth switching back to 20M
As for another ISP - well I have no BT lines at present so it would be hassle and I believe BT may be no better (significantly slower for sure)
Actually today I am working from home (due to the planned engineer visit later today). I will be seeing if the service is better during the day as a result
Report back tonight when engineer has called although everything that you have reported back LadyM doesnt fill me with too much hope
---------- Post added at 08:45 ---------- Previous post was at 08:42 ----------
The other thing I will add to a couple of people who have commented on this thread - its not a case of getting 20M its the fact that the service is slow, hangs, stops and is all over the place. Whilst I could run a speed test and get a good speed - that speed test is only as good as the 30seconds it takes to run it
Its no indication of the problem here - a continuous ping would be more accurate
I should know I work in IT !!