[BenMcr]

A contract is a minimum term offer whereby Virgin offer a set deal in return for you keeping that set of services for 12 months (usually). It is not something you can just ask for, and usually you only get one when either you sign up in the first place or move house.

The reason everyone mentions contracts on here is usually because they take out a deal based on one price for a minimum term and then for whatever reason, it ends up being a different price, therefore not part of the agreed contract. As they are the bound to keep the services for 12 months and currently there are sometimes some communication diffculties with Virgin sorting it out, a written contract usually helps.

The XL plus you are looking for is not a contracted offer, that is, if you already had TV with V+, a phoneline and broadband, you you get the services offered at £65 but would have the option of closing your account at anytime if you so wished.

If you need to add a V+ to complete the offer, then the the V+ is a minimum term by itself, which means you would have to keep the tv services for a minimum of 12 month when you took out the V+. The other services remain unaffected.

Unless the deal you take out is for a new minimum term for all services (like the 2 for £20, 3 for £30, VIP bundles etc) you would not get written confirmation of the contract. No written confirmation of the V+ minimum term is given because it is already stated on all adverts for the V+.