Quote:
Originally Posted by blackthorn
First of all I`d like to thank the guys/gals on the virginmedia broadband support on the newsgroups for looking into my problem.
I only enquired this afternoon and theyve said they will send me a new modem out.
Question is, is it a matter of just literally swapping them over or is there some form of registering the new one ?
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You are in the North West so EX-Telewest so you will receive a Scientific Atlanta Webstar EPC2100 which you just connect as per your existing modem then you ring Quickstart ( freefone )the number should be in the box and they will provision your modem onto the account enabling you to use it.