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b00gyman · 25-03-2008, 08:02

Havent been able to post for the last 4 days because after i made my innitial complaint about the contract my internet has been unusable.

contacted their tech support helpline who kindly explained that someone from their customer support team has capped my speed due to excessive downloading, even though my usage sits at 50gb and i purchased a Ã‚Â£48 additional 40gb taking me to 55gb...so i have paid for more than i have used and yet they cap my speed, something else that theres packages details they dont do.

I am really frustrated now and their customer support team were off during the bank holidays so will have to call them today for an explenation....

it wont be pretty i can assure them of that.

25-03-2008, 08:02	#15
b00gyman Inactive Join Date: Mar 2008 Posts: 12	Re: ScotDSL.comDONT DO IT Havent been able to post for the last 4 days because after i made my innitial complaint about the contract my internet has been unusable. contacted their tech support helpline who kindly explained that someone from their customer support team has capped my speed due to excessive downloading, even though my usage sits at 50gb and i purchased a Ã‚Â£48 additional 40gb taking me to 55gb...so i have paid for more than i have used and yet they cap my speed, something else that theres packages details they dont do. I am really frustrated now and their customer support team were off during the bank holidays so will have to call them today for an explenation.... it wont be pretty i can assure them of that.