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Old 22-03-2008, 12:50   #5
cleshe
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Join Date: Nov 2007
Location: stafford
Age: 88
Services: virgin 4Mbs ,now upgraded to 10Mbps
Posts: 216
cleshe is an unknown quantity at this point
Re: 4MEG Virgin Media Broadband Constantly Running Slow

Quote:
Originally Posted by PriteshVarsani View Post
IVe had 2 modems, an AMBIT 250 and a surfboard 3100

Same results with both, im using the onlder surfboard right now though.

I know it can reach 4 meg speeds as it used to before when i was on original NTL
The 250 is far more modern . There is an excellent chance that your"older model" cannot accept the latest software upgrades. Not the speed update, the normal operating system upgrades that keep the system running.
Changing back to an older model modem because it worked once is like fetching the Sinclair computer down from the loft and expecting it to perform satisfactorily now.
Many people had continuing speed loss after the outage in October or November of last year.I certainly did. It was cured in my case by my modem being replaced by a 255 from a 120.
Prior to this replacement I had been told many times by Virgin there was nothing wrong with the 120 modem I had, including by the first "engineer " who came out, who never even looked at the modem, just told me that Stafford had speed problems ongoing everywhere.
The second engineer looked at my modem, said, "oh one of them, they're useless since the last update, can't accept the new software" , replaced it and my speeds magically improved back to where they should have been.
You may well have other issues, but I would certainly recommend re- attaching the 250 modem as a first effort.
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