Quote:
Originally Posted by manxminx
Although I'd love to see VM say something in reply to their customers queries and complaints re Phorm, I can understand them keeping quiet for now.
I bet BT now wishes they'd kept quiet - they have contradicted themselves, admitted they lied, and are seen to be headless chickens running around not knowing what to do or how to dig themselves out of the mess they've got themselves into.
VM? They've avoided all this by keeping mum. You can bet they're reading everything that's being said about Phorm, on here and elsewhere.
I'm sure that once we all know for sure if Phorm is legal or not (I know what we all think, but that's not the same), or what the outcome is of the ICO and other official reports (including don't forget the final report from 80/20 Thinking), then VM will make up their mind and tell us what's going to happening.
To me, VM's silence is reassuring, and If I were the MD, I'd similarly instruct all staff to keep it zipped for now.
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I agree, in part.
Although its frustrating that they have not issued an up to date statement, it is clear that they are more than aware of what is going on, they definately don't have their head in the sand over this, they are just avoiding making the same errors as BT, whilst avoiding making a definitve statement like CW, that at least shows some business sense.
As long as they realise that keeping quiet, is not going to make us go away, then all well and good......for now.