Quote:
Originally Posted by foxtrot
you cant walk away and enjoy the rest of your life and cancel your services , becuse your with them for 12 months.i do have problem with mine and told me they can Not fix my problem so i told them if it ok if i cancel my services they said yeah no problem but need to pay 280.00 !!!  |
then your a mug for letting them!!! they can't supply you with the service you paid for so you pay them anyway you sound like an idiot to me
---------- Post added at 01:13 ---------- Previous post was at 01:10 ----------
Quote:
Originally Posted by lordy
I agree that, if I was in OP's position, I'd rather invest the energy in getting my internet from elsewhere but ...
Virgin obviously have to provide some basic level of service. I'd be surprised of the contract does not have a 'get out' clause for the customer if Virgin cannot provide a decent level of service. (Sky's contract does, for example). Companies cannot hide behind unfair terms of contracts anymore.
But again, it appears the OP has received some compensations thus far..
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EXACTLY just because it says something doesn't mean they can enforce it.....any judge will see that if the terms and conditions are way unfair then he will give in favour of the customer