I can spit to the green cab from my front door, so that's not it

I'm like Kitty and a lot of others nowadays who like to game, everyone knows even a 2 meg line would be good enough for gaming as long as it was solid. We are getting flaky connections with lots of loss or some other disruption which makes gaming a proper trial.
It doesn't matter what supposed "up to" speed you are on the connection quality is still as bad.