Quote:
Originally Posted by Mechanicus
Hello.
For the past 6 months or so, I have been with NTL/VM for Broadband, 20mb, and about 10 years on a NTL phoneline.
I was not happy paying £37 a month, because I was only getting 10mb speeds (and still am!), but I still paid it.
Today I noticed that new customers pay £20 a month for 20mb broadband.
Why the hell am I paying almost double for the same service?!
Is there any way to get it for the cheaper price?
I am really angry that I am a loyal customer, and I have to pay waaay more for the same thing - I could understand if it was a short-term offer, but it seems these prices are forever (or at least until they change their pricing plan).
I really need help here!
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Because you are subsidising this deplorable companies marketing strategies and retention deals.
They have such a poor reputatation it's the only way they can sell their services.
Even £20 for 20Mb isn't such a bargain and especially so when theres a good chance it might be broke.