[BeckyD]

Originally Posted by popper

i cant seem to find the reference now, but i seem to recall seeing a text that stated the Phorm Kit was infact NOT accessable to the ISP techs/staff.

that it was infact, a closed system that Phorm personel and only they could telnet/remote access in to these boxes and administer as required.

but it was said that they would not do so unless authorised by the ISP staff....

.......

anyone seen and got the text reference for the no ISP personel access to the kit?.

Is it the recent Q&A on badphorm.co.uk that you're looking for? Specifically questions 11 through 13?

Q11. Do Phorm or Phorm agents have any physical access to these servers?
A11. No, unless there is a need for maintenance or an update, authorized by the ISP.


Q12. Do Phorm or Phorm agents have any remote access to these servers, other than to passively download information?
A12. No, and there isn’t such access even to passively download information.


Q13. In particular, can Phorm perform any remote configuration on these servers?
A13. No, unless there is a need for maintenance or an update, authorized by the ISP.