Ok so i log's into the customer area and finds the little link for cancelling my account and get the message stating that i am within contract and cannot cancell my account until after the 8th of April
hmm, another thing that differs from their website and FAQ which states i could cancel at any time.
This just gets better and better, thankfuly my router is switched off. although i now have to wait till the 8th of April to tell them i want to cancel and gawd knows how long it will take for them to actualy action this, meaning i could potentialy be without my internet now for a month.
I am defenately going to trading standards and OFCOM cause this is just plain rediculous and a blatant attempt at bleeding my wallet dry.
The dumb thing is, their actualy service is fantastic... so much better than Virgin was....Virgin however just told me it wasnt possible to get speeds above 2 mg because my line didnt support it whereass in the time i have been with these clowns i have been receiving a steady 3mg peak and 4.5 offpeak.
its a shame its come to this cause i was really happy......but whoever said that money cant buy happiness....it just costs A LOT of money.