Kinda off topic here but I see the starting point here, end of day it is lovely to know such people in NTL exist who wish to care for people who use there services. Sadly mismanagement over the years has lead to this mad craze of speed, things must be done quick and quicker, and as my dear old father says over and over " todays world is not quality of services its quantity of speed they can get shut of you " and there is alot of truth in that statement I believe.
