[Sardine]

This happened too my twice..

several months ago I was paying £125 month for:-

£125
XL Broadband
1 TV Drive
1 Digi Box
Top TV package Movies ETC.
Cable Phone + phone int, mobile etc, call reject (pesky cold callers)

My Friend said to me "Why are you paying that much! I have 2 V+ and pay
less"

So I looked into it and yes!! I was paying too much, an offer was available
and was never given to me, "a valued customer since the very start of
cable?" (old analogue brick).

His package which I swopped too.(a HUGE saving I was not told about)
£85 (called VIP)
XL Broadband
2 TV Drive
Top TV package Movies ETC.
Cable Phone + phone int, mobile etc, call reject (pesky cold callers)

Again last month I thought I better check my Bill too see if I could save
some ££££,

I looked on the Virgin Media Website and too my HORROR....

XL Broadband & Cable Phone was on offer £31 when I was paying £37 for XL
alone...

I phoned and asked why I was not given the offer, I was told "We have only
so many phone operators and did not get chance to phone me," WTH?? This
offer was an ongoing offer..

I canceled my TV service and took the XL and phone for £31 a month combined
I was disgusted.

I got a phone call asking why I was canceling My TV and when I explained
and I was told because I have BB and Phone I get FREE TV, 1st cable box as
a free view box for free, I then asked how much to keep 2nd box on free TV
with pause rewind functions. I was told as an offer £9.50 (which I worked
out cheaper than buying a free view+Hard disk tuner over 2 yrs), So I said
yes.

So I have given up my movies (which I didn't watch much) and now have:-

£40.50p
XL Broadband
Cable Phone (no extras)
2 V+ (Free TV) with pause rewind etc.


I went to my brother in laws house and he is on 2mb, I asked how much was he
paying?

and OH! boy is he P****D....

he is paying £18 a month for 2meg when it's advertised on the Website as
£4.50
he is paying £11 a month for a standard cable phone (BB & Phone £29 a month)
He is paying £5.50 for a Digi box on Free TV, This is supposed to be free
with phone and BB

I can say he is not happy,,,

Is this standard policy for Virgin Media to take as much Cash as possible in
the hopes that VALUED customers don't read or query their Bill and get
RIPPED off????

all I can say is..

WHAT A CROCK!!!!!