Quote:
Originally Posted by UncleBooBoo
To the OP has your card payment def been taken? Does it show on any statments?
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Yes i printed out a statement and the money had gone to them.
I also emailed a complaint in and got this responce:
Thank you for your e-mail dated 11 March 2008 regarding your payment via
e-billing. I ams sorry that you have had to contact us about this.
I can confirm that we have received 2 payments, both for £11.81. The
e-billing payment did not arrive until 12 March, 5 days after we took
the direct debit.
On this occasion as a goodwill gesture, I have applied a £25.00 credit
for the bank charges you incurred.
I trust I have answered your questions to your satisfaction.
If you have further queries regarding this matter or any other issue,
please use the link provided below: