Quote:
Originally Posted by KungFuKitty
Hiya Johnnymeg  "[/I] to be honest i'd like a new modem anyway, if not for the speed (which of course i want most!!) it'd even be for the fact the old modem i have is extremely ugly  you think if i ring again stating i'm not getting the speed i should and ask for a modem again they'd issue me with a free upgrade? I'll try this monday if you think its worth a shot  |
Trust me when i tell you a new modem is needed. Regardless of what 'Ceedee' spouts a new modem will help you. Without telling you how - trust me i know.
Ceedee - When 20 meg first came about VM stated that other modems were compatible and have since changed their minds. In theory the surfboards can go upto 35meg+ in reality they don't. I work with these modems day in day out so unless you have more experience of the day to day operations of this kit on this network i would thank you to be less insulting.