Thread: 20mb problem, please help? :)
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Old 15-03-2008, 17:57   #15
ceedee
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Join Date: Jan 2008
Location: Bath
Services: 100Mb VM Broadband
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Re: 20mb problem, please help? :)
Quote:
Originally Posted by Jonnymeg View Post
I am suprised that no one has yet told you that 20meg is not supported on the old Motorola modems.
http://allyours.virginmedia.com/html...t_service.html
You need to get your modem swapped out for a new one.
Before offering KungFuKitty any advice, I went and found several chats on the VM support newsgroup where TS have stated that the Motorola SB4200 is compatible with 20Mb. (Although the Motorola 4100 and earlier models are not and require swapping out.)

The link you suggest is for the EvenFaster section of VM's website which is for people currently on 4Mb to check which cable modems are suitable for the upgraded 10Mb service -- it's got nothing to do with 20Mb!

If you've got any more reliable information, please post it?
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