Quote:
Originally Posted by Mick
Sky broadband is not a better product at all. It might be cheaper as a standalone product, but that's because its crap anyway and I can verify that because I have tried it along with many people I know who also state they have had no end of trouble with their Sky broadband. It really is pants. But if you pay peanuts for such a product then you cannot really expect a good overall product.
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It's not cheap because it's "pants", it's cheap because Sky subsidise it, plus as well as the subsidy I think offering LLU broadband costs them less than re-selling BTWholesale ADSLMax services (hence the re-sold BTWholesale "Sky BB Connect" costs people more than the LLU Sky BB).
I've had Sky Broadband for just over a year now, & it has been far from crap for me.
The only problem I had was due to the crappy phone wiring & extensions in my flat (since sorted). Not anything to do with Sky.
I can't get more than 8mbps, although I'm on the £10/month upto 16mbps "Max" service, but that's down to my line length. Still happy to pay the £10 charge though, for the higher upload & unlimited usage compared to "Base" & "Mid" (& the lack of STM on all of them is good).
I've never had to phone Sky BB CS about anything.
I had ntl cable broadband for about 5 years, before moving to a non-cabled area.
The service itself was usually solid with a consistent speed, but I did have to contact TS & CS a fair few times over various problems (couple of strange outages; a random case of my modem's MAC being unregistered; phone ping-pong between CS & TS when I was being billed for 2mbps yet only receiving 1mbps; etc....). Sometimes CS & TS were helpful, sometimes they were appallingly bad.
You could easily find many people here at CF, & elsewhere, who would emphatically claim that VM's broadband is crap, pants, etc. & who would say that they have had no end of trouble with their VM broadband.
That doesn't mean VM broadband is crap/pants for everyone, just as some people finding Sky BB to be crap/pants does not mean that it actually is for everyone.