Okay firstly Hi everyone! (am new to the CF!)
I'm reading the "Read before you post" thread as i'm doing this..
Intro!:
I have been on the 2mb line since the blueyonder/virgin switch at first the line was terrible aka virgin up and down alot but recently it seems to have been great so i figure... hey! lets upgrade to the 20mb line
because running a laptop and pc and ps3 all off a 2mb line has kinna sucked!!
Ok specifically my issue is:
Rang up earlier (well my gf did!) and asked to upgrade to 20meg "Sure it will take around an hour" was what we were told..
hour pass's by at the speed sure enough went up, but thats the problem.. from getting around 2064(down) and 244(up) on my 2meg line since i've upgraded i only get around 3010(down) 734(up).. the up seems to be fine, i'm not sure what i 'should' be getting on the 20mb line in upload but i'm pretty certain i should be gettin' more than a 3mb line worth or atleast closer to 20,000kbps??!
So i rang this time and was asked typically the general questions of "how is your pc connected" .. "do you have programs currently downloading" .. .."have you checked for spyware and antivirus"
we finally got down to.. "All you can do is ring back again when you have the phone next to your pc and we can do some speed tests with our other team to determine the problem.. on which i replied "But my pc is upstairs as is the connection! and i can't be on the phone downstairs whilst the pc is upstairs the same time
" i was advised to maybe ring on a mobile phone .. ... ..
ummm @ 25p a min+?! (maybe more on my mobile) ugh.. so i'm lost now at what to do and would like some advice from you guys if thats ok
I currently have my pc directly connected to my Motorola SB4200i Modem though usually i have it connected to my Belkin router along with my girlfriends Laptop and our PS3 networked together... (I tested it and was the same as directly connected but still.. for now its direct)
I'm running on Windows XP SP2, have used TCPOptimizer from Speedguide.net to tweak for 20mb line (had my 2mb tweaked before and it worked perfect) i followed the steps on the Virgin Media site on how to setup your 20mb line (disable QoS etc)
|------------------------------------------------------------------------------------------|
| WinMTR statistics |
| Host - % | Sent | Recv | Best | Avrg | Wrst | Last |
|------------------------------------------------|------|------|------|------|------|------|
| 10.9.128.1 - 0 | 29 | 29 | 0 | 13 | 32 | 15 |
|80-192-0-1.cable.ubr01.azte.blueyonder.co.uk - 0 | 29 | 29 | 0 | 50 | 203 | 15 |
| aztw-t3core-1a-ge-010-0.inet.ntl.com - 0 | 29 | 29 | 0 | 11 | 31 | 15 |
| win-bb-a-so-200-0.inet.ntl.com - 0 | 29 | 29 | 0 | 13 | 62 | 15 |
| gfd-bb-b-so-100-0.inet.ntl.com - 0 | 29 | 29 | 0 | 13 | 16 | 15 |
| redb-ic-1-as0-0.inet.ntl.com - 0 | 29 | 29 | 0 | 15 | 62 | 15 |
| 212.58.238.189 - 0 | 28 | 28 | 15 | 23 | 156 | 16 |
| 212.58.238.149 - 0 | 28 | 28 | 0 | 19 | 156 | 16 |
| 212.58.239.62 - 0 | 28 | 28 | 0 | 15 | 31 | 31 |
| www4.telhc.bbc.co.uk - 0 | 28 | 28 | 15 | 16 | 32 | 15 |
|________________________________________________| ______|______|______|______|______|______|
WinMTR - 0.8. Copyleft @2000-2002 Vasile Laurentiu Stanimir (
stanimir@cr.nivis.com )
Ran WinMTR for about 30 seconds then copied that to here, is that ok?
In my Motorola Settings:
Status:
Acquire Downstream Channel Done
Obtain Upstream Parameters Done
Establish IP Connectivity using DHCP Done
Establish Time Of Day Done
Transfer Operational Parameters through TFTP Done
Register Connection Done
Cable Modem Status Operational
Initialize Baseline Privacy Skipped
Signal:
Downstream Value
Frequency 338750000 Hz Locked
Signal to Noise Ratio 38 dB
Power Level 7 dBmV
The Downstream Power Level reading is a snapshot taken at the time this page was requested. Please Reload/Refresh this Page for a new reading
Upstream Value
Channel ID 4
Frequency 29200000 Hz Ranged
Power Level 32 dBmV
Is there anything else you need to know?
i'll post asap
Thanks guys and sorry my first post is with a problem
~ Kitty xx (sorry if i rambled on!)
EDIT: Ok i've fiddled around in device manager (i was on full duplex 100mbps) changed that to half and also tried auto detect.. now i'm getting...
13398kbps (down) 730kbps (up) from speedtest.net "Recommended server"
Still shouldn't this be closer to the 20k mark??