UncleBooBoo

Ahh fair point, by the time I got through all the posts I got a little confused, and I agree with the charge for non DD but I did not realise he wanted to quit DD payments completely.

If he does that then like you pointed out there will be a monthly non DD charge.

The fact of the matter is he has paid twice, I would contact your card supplier and see what they can do. If it's a credit card then just dispute it with them and they should get things sorted.

On the other hand you will prob find the card payment listed on your next bill.

As for the bank charges then that's your look out as you received a bill instructing you how payment was to be collected, had you like i pointed out not actually had a bill generated then fair enough it would have been VM's fault.