[boroboi]

Gambling disorder's are a mental illness, with lack of any other discription.

I used to work for a bookmaker btw.

He's right that the company failed in their duty of care. Whats the point in being able to self exclude yourself if the exact same company is going to let you open yet another account under your own details to spend money on bets during the exclusion period?

While i do agree he was trying to recoup losses, William Hill should also have to face the consiquences for their far less then abysmal ability to stand by their own rules.

Fair enough, he could of gone to another bookmaker, but he didnt. William Hill were irrisponsible in taking an ill man's money.

And as its a signed agreement that the company will no longer allow the customer to place bets for the 6 months in question, they are clearly in breach of that and are taking advantage of someone with a gamblind disorder.

You can look at it both ways, but something should be done about this and i believe Hills should come under some scrutiny and possibly punishment.