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MrB · 11-03-2008, 22:57

Don't know what happened but now downstream on modem of is 2048000 - very annoying as I was definitely offered BB L as part of my deal (confirmed by email) but CR say they cannot apply it for the price I agreed, only Movers team who agreed it, but the CS that arranged it will not respond to emails. From CR I should write to Swansea with copies of emails etc but didn't want to get CS into trouble - hence I have politely sent the message and a few reminders but now waiting over 1 month for a response!

More frustration with VM.

MrB

11-03-2008, 22:57	#6
MrB cf.addict Join Date: May 2004 Posts: 244	Re: Another "what speed am I" question ... Don't know what happened but now downstream on modem of is 2048000 - very annoying as I was definitely offered BB L as part of my deal (confirmed by email) but CR say they cannot apply it for the price I agreed, only Movers team who agreed it, but the CS that arranged it will not respond to emails. From CR I should write to Swansea with copies of emails etc but didn't want to get CS into trouble - hence I have politely sent the message and a few reminders but now waiting over 1 month for a response! More frustration with VM. MrB