Quote:
Originally Posted by frogstamper
Im sorry to say she didnt offer you a discount Anto, all she did was move you up a tarrif.
BB-M + Phone M = £15.50pm
BB-L + Phone M =£22.50pm
BB-XL + Phone M=£31.00pm
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THANKS FROG,,
well i called VM again today and was told a different story again.
i am now payin £25 for the 4 meg BB and £2 line rental for the phone instead of £11 phone rental so in total i am now paying £27 now instead of £22.50.
it was origanally £18 for the 2 meg and £11 for the phone. so £29 total (plus call charges on top)
i called BT to try and change but was told id needto pay a connection fee of £120 if i took a 12 month contract for phone and BB or £60 if i took a 18 month contract and BT is a 8 meg BB connection.
---------- Post added at 22:49 ---------- Previous post was at 22:32 ----------
Quote:
Originally Posted by Akia
ANTO do you get seperate bills for your bbi and telco. If you do you may find that your billed £25 for the broadband and then -£2.50 for the telephone. Its the way the discounts work at the moment because eveything get applied on the telephone the discount is actually greater then the line rental. This should sort it self out by the end of april when the 2 systems merge. But untill then it may mean your overpaying by £5 unless you've got call charges. If you havn't the £5 will stay on the account as a credit and then come off the combined bill once they merge.
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yea i do pay the bills with 2 separate accounts.
but been told £25 for 4 meg and £2 phone rental. so £27 total.
really gettin sick of this company as ive been with NTL/VM for around 4/5 years now, but since i went from 2 meg(£18) to 4meg(£25) its been a nightmare.
but i wanna say a BIG THANK YOU to all the help u guys/girls who have offered help or advice to me.
just glad there is a decent community to try and help and advise people like myself.
ANTO