Quote:
Originally Posted by ceedee
In your position, the next time the speed dropped way low, I'd do the full range of tests that VM TS seem to like (tracerts to bbc.co.uk, netstat -a, four simultaneous downloads plus the details from those two modem pages) and post them to the newsgroup.
I wouldn't even *think* of phoning!
You'll get much better service direct from the techs and, if they're not rushed off their feet, it's quick! (Watched somebody report a problem on there the other day -- they got the full diagnosis, network check, new modem ordered and an engineer visit booked all within 30 minutes.)
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Ill try newgroup when its its really bad again do i need to install any applications for it to work? (i think so when i had a look the other ay but it looked a bit complex?). Also jcuk I did get very poor speeds with one computer plugged straight into the modem. Thanks for the replys i appreciate the help. If i get anywhere ill post back.