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ceedee · 09-03-2008, 23:45

I feel your pain, Hatchet!

However at least you now know that your computers and router *can* achieve near-maximum speeds...

I'm still mystified by the results you got switching QOS in and out -- might be worth experimenting further with that. (My XP desktop has it unticked btw.)

I've been keeping an eye on the Tech Support newsgroup today and I've been impressed by the speed of response and access to engineering update schedules those folk have.
They'll expect you to be able to connect a pc straight into your cable modem and do 3xpings to a common website (usually bbc.co.uk); a netstat -a to check your open connections; and a multiple download test from VM's gaming server and, say, Zen's equivalent.
If they can't spot a problem, they'll check to see if there's any work scheduled in your area or suggest another course of action.

Probably worth a go, if you don't mind following their script for a short while.

09-03-2008, 23:45	#13
ceedee cf.geek Join Date: Jan 2008 Location: Bath Services: 100Mb VM Broadband Posts: 825	Re: 20Mb tweaks? I feel your pain, Hatchet! However at least you now know that your computers and router can achieve near-maximum speeds... I'm still mystified by the results you got switching QOS in and out -- might be worth experimenting further with that. (My XP desktop has it unticked btw.) I've been keeping an eye on the Tech Support newsgroup today and I've been impressed by the speed of response and access to engineering update schedules those folk have. They'll expect you to be able to connect a pc straight into your cable modem and do 3xpings to a common website (usually bbc.co.uk); a netstat -a to check your open connections; and a multiple download test from VM's gaming server and, say, Zen's equivalent. If they can't spot a problem, they'll check to see if there's any work scheduled in your area or suggest another course of action. Probably worth a go, if you don't mind following their script for a short while.