Quote:
Originally Posted by DerekRothwell
I bailed out of the 20mb tier as I was only getting around 10 -11mb at best. I went back to 4mb as I was getting, prior to moving to 20mb, around 3.9mb.
Now, after a few weeks back on the 4mb level, only getting (consistanly) around 1mb.
I have tried speaking to customer services, but seem to be banging my head against a brick wall. To say I am the end of my tether with VM is an understatement.
I'm in Wirral by the way.
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cus services cant do anything for you. the only people that can offer any assistance would be tech support. cus services can only check the speed registered to your account, whcih cant b one meg, the lowest that could show is two. from there on in its only tech support who can find out whats causing the issue so maybe your banging your own head against a brick wall