Cable Forum - View Single Post - Broadband outage TW20 area (Egham, Addlestone etc.)

MovedGoalPosts · 09-03-2008, 23:15

Have you tried contacting VM? Any outage that length of time is excessive and may have other issues specific to your connection. If nothing else it's unnacceptable to be offline for that length of time without some reimbursement for the service you pay for but aren't getting. Note I haven't said compensation as that is different and not normally payable on domestic services.

My broadband and TV services have been unpredictable over the last few days and I'm in one of those areas.

09-03-2008, 23:15	#2
MovedGoalPosts Inactive Join Date: Jun 2003 Location: 127.0.0.1 Age: 61 Posts: 15,868	Re: Broadband outage TW20 area (Egham, Addlestone etc.) - 5 days now !!! Have you tried contacting VM? Any outage that length of time is excessive and may have other issues specific to your connection. If nothing else it's unnacceptable to be offline for that length of time without some reimbursement for the service you pay for but aren't getting. Note I haven't said compensation as that is different and not normally payable on domestic services. My broadband and TV services have been unpredictable over the last few days and I'm in one of those areas.