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DerekRothwell · 09-03-2008, 22:27

I bailed out of the 20mb tier as I was only getting around 10 -11mb at best. I went back to 4mb as I was getting, prior to moving to 20mb, around 3.9mb.

Now, after a few weeks back on the 4mb level, only getting (consistanly) around 1mb.

I have tried speaking to customer services, but seem to be banging my head against a brick wall. To say I am the end of my tether with VM is an understatement.

I'm in Wirral by the way.

09-03-2008, 22:27	#11
DerekRothwell Inactive Join Date: Nov 2003 Location: Birkenhead Services: Sky BB at almost dial-up speeds Crap TV (no iplayers) Average phone (unlimited) and all this for Posts: 162	Re: Just got off the phone. I bailed out of the 20mb tier as I was only getting around 10 -11mb at best. I went back to 4mb as I was getting, prior to moving to 20mb, around 3.9mb. Now, after a few weeks back on the 4mb level, only getting (consistanly) around 1mb. I have tried speaking to customer services, but seem to be banging my head against a brick wall. To say I am the end of my tether with VM is an understatement. I'm in Wirral by the way.