I've got a similar problem trying to access
www.chicksdigunix.com which I own - it works fine from connections other than VM.
Here's my tracert...
Code:
4 12 ms 42 ms 12 ms swin-dpim1-1-coc-1-gw.service.virginmedia.net [81.110.128.38]
5 13 ms 29 ms 12 ms bir-bb-a-so-020-0.inet.ntl.com [213.105.174.1]
6 16 ms 15 ms 12 ms bir-bb-b-ge-000-0.inet.ntl.com [62.253.185.154]
7 13 ms 15 ms 14 ms man-bb-a-ge-000-0.inet.ntl.com [62.253.187.177]
8 22 ms 16 ms 15 ms 212.187.136.125
9 32 ms * 19 ms ae-4-4.ebr1.London1.Level3.net [4.69.133.102]
10 18 ms 34 ms 36 ms ae-1-100.ebr2.London1.Level3.net [4.69.132.118]
11 93 ms 89 ms 90 ms ae-4.ebr1.NewYork1.Level3.net [4.69.132.109]
12 95 ms 89 ms 90 ms ae-81-81.csw3.NewYork1.Level3.net [4.69.134.74]
13 88 ms 89 ms 107 ms ae-84-84.ebr4.NewYork1.Level3.net [4.69.134.121]
14 96 ms 103 ms 107 ms ae-3.ebr4.Washington1.Level3.net [4.69.132.93]
15 94 ms 104 ms 94 ms ae-94-94.csw4.Washington1.Level3.net [4.69.134.190]
16 94 ms 107 ms 108 ms ae-91-91.ebr1.Washington1.Level3.net [4.69.134.141]
17 115 ms 110 ms 108 ms ae-2.ebr3.Atlanta2.Level3.net [4.69.132.85]
18 116 ms 110 ms 108 ms ae-61-60.ebr1.Atlanta2.Level3.net [4.69.138.2]
19 117 ms 117 ms 118 ms ae-6-6.car1.Orlando1.Level3.net [4.69.133.77]
20 119 ms 118 ms 119 ms WBS-CONNECT.car1.Orlando1.Level3.net [4.79.116.242]
21 118 ms 132 ms 127 ms 72-29-88-34.static.dimenoc.com [72.29.88.34]
22 * * * Request timed out.
VM's tech support have told me to contact dimenoc.com and ask them to sort it out. Have emailed them... will see if they even bother replying.