Thread: Just got off the phone.
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Old 08-03-2008, 17:59   #5
Welshchris
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Join Date: Dec 2007
Location: Wales UK
Age: 44
Services: 50mb Cable, L TV and Phone XL.
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Re: Just got off the phone.
Quote:
Originally Posted by Swansea-Jack View Post
After they mucked up my bill, anyway I was on the 20meg broadband, spoke to a girl in retentions and agreed to cut my bill I'd go down to the L package.

Anyway what came up in conversation was that anybody on the 20meg package wouldn't be getting that speed anyway as they are limiting the speed of users on their top tier.

When I had the 20meg I never got close to those speeds anyway so that makes sense in what she says, anyone else know anything about this?
i also had probs on 20mb in swansea, im in SA1 area and its a problem with over subscription. I have spoken to the Chief Executives office and they have assured me that all UBRs in Swansea are being upgraded by March 22nd and also the 4-10mb upgrade should also kick in by then.
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