Quote:
Originally Posted by slingading
Hi thanks for replying, I have actually bypassed my router and had the modem connected direct to the pc for the past week but it makes no difference. How do I track my connection as your suggest? Do you basically mean keep an eye on it whilst its working to make sure it doesnt lose connection?
thanks.
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by tracking I mean to say you need to check some details after the conneciton is dropped again. If you are on the ntl platform then the computer should get the ip address of 192.168.100.X in case the modem drops the connection. And if it is the computer the it will try to pick up the auto config ip address of 169.254.xx.xx.
If you are able to find that the modem is dropping the connection,then you can call tech support for sending out a tech.(call charges will be refunded).