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Old 06-03-2008, 03:05   #6
frogstamper
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Join Date: Feb 2008
Location: Brighton
Age: 61
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Posts: 3,705
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Re: 4MB Connection Dropped To 1MB No Warning

I had a similar problem the other day, downloaded "Ashes to Ashes" on the BBC i player and it said it was 300mb, as I'm on 4mb I was well inside my allotted 750mb for between 4.00 and 9.00. This was at about 4.30, at 8.00 I logged back on to find my connection slow and done a couple of speed tests to find I was just under 1mb dl and a truly awful 60kbps ul, it was then I assumed I had gone over my limit due to it being a p2p download. I rang the 25p/m "help" line explained what I said above and the woman told me my area was busy [Brighton] and everybody had been stm,d which I found very hard to believe, in the end I gave up trying after saying "can you please repeat that please" for the umpteenth time. My speed went back to normal at midnight, surely it wouldn't be to much trouble for VM to send out an e-mail to notify you when the stm starts and finishes.
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