Quote:
Originally Posted by Mick
Well I phoned retentions earlier and stated and wanted it recording on my account notes that I do not want my browsing data tracked and sent to any other third party without my consent - I said I would consider such an act a breach of Data Protection and my own personal human rights to privacy and I would leave Virgin Media in an instant if they insist on this nonsense with Phorm.
The annoying factor is that I was told by the rep in retentions that the Phorm deal was mainly about protecting customers with anti-phishing protection. I had to correct him on that one though. I urge all customers not to fall for this line, if you feel compelled to ring the retentions department. Phorm is about targeted advertising, the anti-phishing protection is the 'sweetener' to keep us all quiet.
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Yeh, that's the really annoying thing. That smacks of either blind trust in VM's marketing of this service, failure to communicate properly to staff what the system is actually meant to achieve.....or complete cluelessness on the reps part.
I will assume its the first two.