Cable Forum - View Single Post

DEBWALES · 05-03-2008, 00:13

I'm having the same problems, but only since getting a new Dell laptop about 6 weeks ago on Windows Vista. Up until then wireless was fine. After about an hour and a half on the phone to Netgear they said they would send me a new wireless router free of charge as there must be something wrong with the old router - that took 2 weeks to arrive. Then after initally seeming to succeed at a wireless set up, when I tried to use upstairs the connection was too weak. I tried to move the router, but had to unplug it, and since then cannot get any wireless on it - another hour on the phone to Netgear, trying to reset routers factory settings to no avail. They have now promised to phone me back within 48 hours - but after reading some of the above posts, I am beginning to lose hope I will ever get wireless again unless I get a new router - and even that might not work! Any ideas?

05-03-2008, 00:13	#22
DEBWALES Inactive Join Date: Mar 2008 Posts: 1	Re: Virgin Wireless I'm having the same problems, but only since getting a new Dell laptop about 6 weeks ago on Windows Vista. Up until then wireless was fine. After about an hour and a half on the phone to Netgear they said they would send me a new wireless router free of charge as there must be something wrong with the old router - that took 2 weeks to arrive. Then after initally seeming to succeed at a wireless set up, when I tried to use upstairs the connection was too weak. I tried to move the router, but had to unplug it, and since then cannot get any wireless on it - another hour on the phone to Netgear, trying to reset routers factory settings to no avail. They have now promised to phone me back within 48 hours - but after reading some of the above posts, I am beginning to lose hope I will ever get wireless again unless I get a new router - and even that might not work! Any ideas?