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WhiskeyOscar · 04-03-2008, 21:49

I've been trying to look for this form to order a new modem for the last few minutes, got a link please?

I've already double-checked all my gear. I've had 2 routers on the line (separately of course) and I've had a direct connection between the PC and modem on both of my PCs ethernet ports too. I've tried USBing it (I know that bottlenecks the speed, but I wanted to be sure my cable wasn't dead) and the problem persists.

Basically, when this happens, I get a spam of Cable Lost FEC Lock messages in the modem log, then the Data light goes out and that's that. Restarting the modem gets the connection back, sometimes for a minute, sometimes for hours.

I'm personally inclined to believe that the modem itself is just so old that it's finally snuffed it, latest Firmware I found for a Webstar DPX-100 was as of 2001! I can only assume that that's when support for them stopped. I know they were new at the time I got mine. Hardware death a go-go baby. That's my personal opinion on the cause of the problem anyway, modem hardware has just passed on from old age.

---------- Post added at 20:49 ---------- Previous post was at 20:42 ----------

Sorry to double-post, just rechecked my modem log and thought you guys might find this especially hilarious (warning, long log ahead!);

Time Level Description
2008-03-04 20:46:56 warning Cable Lost FEC lock
2008-03-04 20:46:56 warning Cable Lost FEC lock
2008-03-04 20:35:08 warning Cable Lost FEC lock
2008-03-04 20:35:08 warning Cable Lost FEC lock
2008-03-04 20:34:09 warning Cable Lost FEC lock
2008-03-04 20:34:09 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-03-04 20:34:08 warning Cable Lost FEC lock
2008-03-04 20:29:37 warning Cable Lost FEC lock
2008-03-04 20:29:37 warning Cable Lost FEC lock
2008-03-04 20:26:56 warning Cable Lost FEC lock
2008-03-04 20:26:56 warning Cable Lost FEC lock
2008-03-04 20:19:30 warning Cable Lost FEC lock
2008-03-04 20:19:30 warning Cable Lost FEC lock
2008-03-04 20:07:48 warning Cable Lost FEC lock
2008-03-04 20:07:48 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-03-04 20:07:47 warning Cable Lost FEC lock
2008-03-04 20:07:41 warning Cable Lost FEC lock
2008-03-04 20:07:40 warning Cable Lost FEC lock
2008-03-04 20:07:12 warning Cable Lost FEC lock
2008-03-04 20:07:12 warning Cable Lost FEC lock
2008-03-04 20:07:11 warning Cable Lost FEC lock
2008-03-04 20:07:10 warning Cable Lost FEC lock
2008-03-04 20:06:47 warning Cable Lost FEC lock
2008-03-04 20:06:46 warning Cable Lost FEC lock
2008-03-04 20:06:22 warning Cable Lost FEC lock
2008-03-04 20:06:22 warning Cable Lost FEC lock
2008-03-04 20:06:21 warning Cable Lost FEC lock
2008-03-04 20:06:21 warning Cable Lost FEC lock
2008-03-04 20:05:06 warning Cable Lost FEC lock
2008-03-04 20:05:05 warning Cable Lost FEC lock
2008-03-04 20:05:05 warning Cable Lost FEC lock
2008-03-04 20:05:05 warning Cable Lost FEC lock
2008-03-04 19:59:05 warning Cable Lost FEC lock
2008-03-04 19:59:04 warning Cable Lost FEC lock
2008-03-04 19:51:11 warning Cable Lost FEC lock
2008-03-04 19:51:11 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-03-04 19:51:10 warning Cable Lost FEC lock
2008-03-04 19:39:42 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out
2008-03-04 19:39:20 warning Cable Lost FEC lock
2008-03-04 19:39:20 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-03-04 19:39:19 warning Cable Lost FEC lock
2008-03-04 19:36:13 warning Cable Lost FEC lock
2008-03-04 19:36:13 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing
2008-03-04 19:36:12 warning Cable Lost FEC lock
2008-03-04 19:31:20 warning Cable Lost FEC lock
2008-03-04 19:31:20 warning Cable Lost FEC lock
2008-03-04 19:25:40 warning Cable Lost FEC lock
2008-03-04 19:25:40 warning Cable Lost FEC lock
2008-03-04 19:25:39 warning Cable Lost FEC lock
2008-03-04 19:22:58 warning Cable Lost FEC lock

Yeah, that's my entire modem log, it's got a bit of variety this last hour too.

04-03-2008, 21:49	#8
WhiskeyOscar Inactive Join Date: Mar 2008 Location: Bradford, UK Services: Virgin Media TV and XL BB Posts: 6	Re: Virgin Victim I've been trying to look for this form to order a new modem for the last few minutes, got a link please? I've already double-checked all my gear. I've had 2 routers on the line (separately of course) and I've had a direct connection between the PC and modem on both of my PCs ethernet ports too. I've tried USBing it (I know that bottlenecks the speed, but I wanted to be sure my cable wasn't dead) and the problem persists. Basically, when this happens, I get a spam of Cable Lost FEC Lock messages in the modem log, then the Data light goes out and that's that. Restarting the modem gets the connection back, sometimes for a minute, sometimes for hours. I'm personally inclined to believe that the modem itself is just so old that it's finally snuffed it, latest Firmware I found for a Webstar DPX-100 was as of 2001! I can only assume that that's when support for them stopped. I know they were new at the time I got mine. Hardware death a go-go baby. That's my personal opinion on the cause of the problem anyway, modem hardware has just passed on from old age. ---------- Post added at 20:49 ---------- Previous post was at 20:42 ---------- Sorry to double-post, just rechecked my modem log and thought you guys might find this especially hilarious (warning, long log ahead!); Time Level Description 2008-03-04 20:46:56 warning Cable Lost FEC lock 2008-03-04 20:46:56 warning Cable Lost FEC lock 2008-03-04 20:35:08 warning Cable Lost FEC lock 2008-03-04 20:35:08 warning Cable Lost FEC lock 2008-03-04 20:34:09 warning Cable Lost FEC lock 2008-03-04 20:34:09 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing 2008-03-04 20:34:08 warning Cable Lost FEC lock 2008-03-04 20:29:37 warning Cable Lost FEC lock 2008-03-04 20:29:37 warning Cable Lost FEC lock 2008-03-04 20:26:56 warning Cable Lost FEC lock 2008-03-04 20:26:56 warning Cable Lost FEC lock 2008-03-04 20:19:30 warning Cable Lost FEC lock 2008-03-04 20:19:30 warning Cable Lost FEC lock 2008-03-04 20:07:48 warning Cable Lost FEC lock 2008-03-04 20:07:48 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing 2008-03-04 20:07:47 warning Cable Lost FEC lock 2008-03-04 20:07:41 warning Cable Lost FEC lock 2008-03-04 20:07:40 warning Cable Lost FEC lock 2008-03-04 20:07:12 warning Cable Lost FEC lock 2008-03-04 20:07:12 warning Cable Lost FEC lock 2008-03-04 20:07:11 warning Cable Lost FEC lock 2008-03-04 20:07:10 warning Cable Lost FEC lock 2008-03-04 20:06:47 warning Cable Lost FEC lock 2008-03-04 20:06:46 warning Cable Lost FEC lock 2008-03-04 20:06:22 warning Cable Lost FEC lock 2008-03-04 20:06:22 warning Cable Lost FEC lock 2008-03-04 20:06:21 warning Cable Lost FEC lock 2008-03-04 20:06:21 warning Cable Lost FEC lock 2008-03-04 20:05:06 warning Cable Lost FEC lock 2008-03-04 20:05:05 warning Cable Lost FEC lock 2008-03-04 20:05:05 warning Cable Lost FEC lock 2008-03-04 20:05:05 warning Cable Lost FEC lock 2008-03-04 19:59:05 warning Cable Lost FEC lock 2008-03-04 19:59:04 warning Cable Lost FEC lock 2008-03-04 19:51:11 warning Cable Lost FEC lock 2008-03-04 19:51:11 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing 2008-03-04 19:51:10 warning Cable Lost FEC lock 2008-03-04 19:39:42 critical Started Unicast Maintenance Ranging - No Response received - T3 time-out 2008-03-04 19:39:20 warning Cable Lost FEC lock 2008-03-04 19:39:20 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing 2008-03-04 19:39:19 warning Cable Lost FEC lock 2008-03-04 19:36:13 warning Cable Lost FEC lock 2008-03-04 19:36:13 critical SYNC Timing Synchronization failure - Failed to acquire FEC framing 2008-03-04 19:36:12 warning Cable Lost FEC lock 2008-03-04 19:31:20 warning Cable Lost FEC lock 2008-03-04 19:31:20 warning Cable Lost FEC lock 2008-03-04 19:25:40 warning Cable Lost FEC lock 2008-03-04 19:25:40 warning Cable Lost FEC lock 2008-03-04 19:25:39 warning Cable Lost FEC lock 2008-03-04 19:22:58 warning Cable Lost FEC lock Yeah, that's my entire modem log, it's got a bit of variety this last hour too.