Cable Forum - View Single Post

WhiskeyOscar · 04-03-2008, 21:29

Seriously, I'm on 20MB. Not joking.

I'm not an idiot when it comes to tech, I spent 2 years in college learning about signal theory and networking. Try telling that to the dude in India!

There's either a fault with the modem itself, in the hardware, or the F-O cables are messed up somewhere along the line because the Forward Error Correction should just sync right up on connection (I've seen posts of logs that demonstrate this on similar model modems - says something along the lines of 'Sync successful').

The trouble is, I don't have the money to say 'yeah, send a guy out' cause if they then say there's nothing wrong, I don't have the money to pay up.

I do volunteer work too, so working from home is brilliant, saves me petrol money. But cause I've had to cancel the contract now, as soon as they cut me off, I'm gonna be up to my eyes in paying for petrol to go to work and interviews and things every day.

I'd like to say (and pass it off as) a case of capitalism gone wild, but I honestly think that isn't right at all - this is just blatant ignorance of customer needs and (probably) the contract too.

04-03-2008, 21:29	#6
WhiskeyOscar Inactive Join Date: Mar 2008 Location: Bradford, UK Services: Virgin Media TV and XL BB Posts: 6	Re: Virgin Victim Seriously, I'm on 20MB. Not joking. I'm not an idiot when it comes to tech, I spent 2 years in college learning about signal theory and networking. Try telling that to the dude in India! There's either a fault with the modem itself, in the hardware, or the F-O cables are messed up somewhere along the line because the Forward Error Correction should just sync right up on connection (I've seen posts of logs that demonstrate this on similar model modems - says something along the lines of 'Sync successful'). The trouble is, I don't have the money to say 'yeah, send a guy out' cause if they then say there's nothing wrong, I don't have the money to pay up. I do volunteer work too, so working from home is brilliant, saves me petrol money. But cause I've had to cancel the contract now, as soon as they cut me off, I'm gonna be up to my eyes in paying for petrol to go to work and interviews and things every day. I'd like to say (and pass it off as) a case of capitalism gone wild, but I honestly think that isn't right at all - this is just blatant ignorance of customer needs and (probably) the contract too.