Cable Forum - View Single Post - Virgin 4Mb to upgrade to 10Mb February

banjo · 04-03-2008, 12:00

I have just been on the phone to CS and Tech support, the first two times I got through to the UK and spoke to two very nice people, when I talked to tech support they tried to put me on 10meg but the system refused to accept this.

I was then put on the 20meg tier and told to ring CS in five minutes and they would sort it out, that is where the Indian call centre came in to the equation, excuse me a moment, 3wkl;rvji2hhf %3rhfwuoiu quee u ueuuugfufu, thank you, now all hell has broken loose and I don't know what service I am on how much I am paying and am totaly confused, I have been told that Coventry has not been completed yet, I am now going to sit in the corner of a dark room.

04-03-2008, 12:00	#247
banjo Inactive Join Date: Dec 2003 Location: Coventry Posts: 1,003	Re: Virgin 4Mb to upgrade to 10Mb February - Summer I have just been on the phone to CS and Tech support, the first two times I got through to the UK and spoke to two very nice people, when I talked to tech support they tried to put me on 10meg but the system refused to accept this. I was then put on the 20meg tier and told to ring CS in five minutes and they would sort it out, that is where the Indian call centre came in to the equation, excuse me a moment, 3wkl;rvji2hhf %3rhfwuoiu quee u ueuuugfufu, thank you, now all hell has broken loose and I don't know what service I am on how much I am paying and am totaly confused, I have been told that Coventry has not been completed yet, I am now going to sit in the corner of a dark room.