Cable Forum - View Single Post - Virgin 4Mb to upgrade to 10Mb February

michael777 · 03-03-2008, 14:32

Hi what a pain this is becoming after 4 phone calls to Customer Care and Tech Support nobody at VM seems to have a clue i live in Ashforf Kent according to VM is the first area to have completed upgrade from 4mb to 10mb not so here i am still on 4mb and have been told that i will be about another week what do you believe so much for being a loyal customer and yes i will expected to be called a moaner that i am getting something for free why not to get anything for nothing in th UK is a bonus dont trust the VM website they are clearly not in touch.

03-03-2008, 14:32	#230
michael777 Inactive Join Date: Feb 2006 Services: Virgin Media ex NTL 10meg broadband xl TV Posts: 30	Re: Virgin 4Mb to upgrade to 10Mb February - Summer Hi what a pain this is becoming after 4 phone calls to Customer Care and Tech Support nobody at VM seems to have a clue i live in Ashforf Kent according to VM is the first area to have completed upgrade from 4mb to 10mb not so here i am still on 4mb and have been told that i will be about another week what do you believe so much for being a loyal customer and yes i will expected to be called a moaner that i am getting something for free why not to get anything for nothing in th UK is a bonus dont trust the VM website they are clearly not in touch.