Quote:
Originally Posted by frogstamper
I'm not a techie but my brother-in-law had a similar problem when he recently upgraded to 20mb from 4mb at the time he had an NTL210 or 220 modem and he was told by a friend that to get a decent speed he would need the ambit 255 modem. Anyway after badgering Virgin they sent him one and surprise surprise his connection rarely drops below 17mb, I hope this helps.
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Did they send it to him for him to replace or did they send an engineer to do it?
I ask because I had the old teryon modem for ages and when I upgraded my speed I had problems and asked about a new modem and they told me only an engineer could come and change it.
Thanks for the info. But so far so good, my connection is steady. If I have any more dropouts i will get on to Virgin and request a new modem.