Getting really fed up with my supposed 20mb BB service. It keeps dropping out, no particular time of day. I've not had what I would consider value for money for a while now and when I run the speed tests it makes no difference of the time of day or which server I use, it's always consistently poor.
My best for some time was 9417 down and 709 up on the 20th February.
I'm in NP19 area, and I am only one of two people in the street with Virgin as the supplier as far as I know.
I have run TCP optimizer using the info provided on the speedguide forum to adjust the settings several times but it makes not a bit of difference.
I am running Windows XP SP2 using an NTL250 modem routed through a Netgear WPN824 router connected via ethernet to my PC, whilst I have my daughters laptop connected wirelessly which is'nt connected when i run the speed tests so does not contribute to the slow down.
The firmware on the router is up to date.
No offence to anyone but ringing Tech Support is sooo frustrating. Twice I have had the need to ring them only for them to tell me it is something wrong with my router, PC anything but to admit there is a problem with the provider.
Any thoughts or suggestions on regaining my speed I'd appreciate.