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jfant1 · 28-02-2008, 16:07

I'll be interested to hear how you get on with the Linksys router. I have been happily using a Linksys WRT54GS router with internet via a set top box until yesterday.

Stupidly I phoned Virgin to get them to install a modem so I could received the free speed upgrade (4meg to 10meg) in the next few weeks/months. I can access the internet now if the ethernet cable goes directly from the new modem and in to the back of my PC, but as soon as I try to go through the router (still using cables) I can't get on the internet (despite being assured prior to getting the modem that all would be fine).

I have tried about 10 calls to Virgin. I can't understand them, they can't understand me. They offer no help whatsoever other than to unplug the cables. I've been on to Linksys for help and whilst they are trying, they can't get to the bottom of it either.

Has anyone managed to get on the net with a Lonksys router and one of the modems Virgin supply (ie not via the set top box) ?

28-02-2008, 16:07	#6
jfant1 Inactive Join Date: Feb 2008 Posts: 12	Re: Virgin Wireless I'll be interested to hear how you get on with the Linksys router. I have been happily using a Linksys WRT54GS router with internet via a set top box until yesterday. Stupidly I phoned Virgin to get them to install a modem so I could received the free speed upgrade (4meg to 10meg) in the next few weeks/months. I can access the internet now if the ethernet cable goes directly from the new modem and in to the back of my PC, but as soon as I try to go through the router (still using cables) I can't get on the internet (despite being assured prior to getting the modem that all would be fine). I have tried about 10 calls to Virgin. I can't understand them, they can't understand me. They offer no help whatsoever other than to unplug the cables. I've been on to Linksys for help and whilst they are trying, they can't get to the bottom of it either. Has anyone managed to get on the net with a Lonksys router and one of the modems Virgin supply (ie not via the set top box) ?